Bangkok Battery Swapping Station Case

Operations and Maintenance System Features:

1. Digital Platform: Integrates the entire process of vehicle rental booking/return, vehicle sales order tracking, real-time monitoring of battery swapping stations, and electricity billing and settlement. Users can complete all operations through the HelloSwap APP, with offline support from service stations, reducing labor costs and improving service efficiency.

2. Intelligent Dispatch: Based on Bangkok traffic flow data, service station battery levels, and rental order density, the system quickly dispatches battery replenishment vehicles to achieve "nearby service and zero-wait refueling," improving the profitability of each station.

3. HelloSwap Service Station, as a one-stop service station for two-wheeled electric vehicles, simultaneously handles battery swapping station maintenance, new vehicle display and sales, rental vehicle maintenance, and emergency electricity sales services. The system integrates data from various modules with a single click, simplifying operational processes and expanding diversified revenue streams.

Summary of Achievements:

1. Utilizing a network of over 200 battery swapping stations and 10 Xiaoha service centers as core hubs, we have achieved 90% coverage of Bangkok's core business districts, transportation hubs, and residential areas, creating a service network that offers "3-minute battery swapping + 5-minute vehicle pickup."

3. Supported by Xiaoha's core battery swapping technology, the average battery swapping time is 15 seconds, and the overall satisfaction rate for our "battery swapping + vehicle rental + vehicle sales + maintenance" services reaches 98%.

4. Standardized station construction processes and intelligent operation and maintenance systems reduce initial investment and operational barriers for partners, enabling rapid scaling and profitability.